Portugal packages T&Cs

Product Terms & Conditions

 

Hello there! We’ve written these to be as short and easy to read as possible, so please look. We want you to understand the details of our service.

 

Section 1 – Visa Applications

• StartAbroad cannot guarantee that any government, consulate, or agency approves a Client’s visa application. As much as possible, StartAbroad will provide honest advice as to the likelihood of approval prior to starting the application process.
• StartAbroad cannot guarantee any timeline for application review by any government, consulate, or agency. We will provide an estimate based on recent application timelines, but this is always subject to change.
• StartAbroad is not a law firm. You acknowledge by using our services that StartAbroad does not provide legal services or legal advice.
• It can be challenging to secure government appointments as part of the visa process and StartAbroad cannot guarantee the ability to make appointments within any particular timeframe. In particular, in Portugal appointments with local consulates, VFS Global, and AIMA may take longer than anticipated.
• Should a client’s visa application be denied, StartAbroad does not provide any refund.
• Should a client decide they prefer not to use StartAbroad’s visa service, we are happy to issue a full refund within 7 days of purchase.

 

Section 2 – Rental Search

• StartAbroad offers up to five accompanied rental showings OR five video walkthroughs as part of this service. Any additional showings or walkthroughs will come at an additional cost, which is subject to change and is determined at StartAbroad’s sole discretion.
• StartAbroad will find and share up to fifty rental listings as part of this service. Any additional listings requested will come at additional cost, which is subject to change and is determined at StartAbroad’s sole discretion.
• Requirements for the rental search must be determined by the client in advance. Any changes in requirements must be communicated to StartAbroad at least three weeks prior to planned apartment showings. Changes communicated after this deadline are unlikely to be honored.
• The Rental Search service includes a review of the property’s lease to assure it meets typical standards in the region and any specific visa requirements that the Client requires. StartAbroad will not negotiate a lease without the Client’s clear direction on what they would like to negotiate for or about.
• The decision to rent a property is made by the Client alone. StartAbroad has no responsibility for the condition or location of a property rented by the Client. Neither does StartAbroad have responsibility over actions or inactions of a landlord, security concerns related to the rented property, changes in rent or deposit, failure to return deposit, or other issues that arise after the lease is signed.
• StartAbroad requires at least five weeks to provide this service. Should a Client need to sign a lease in less than five weeks, StartAbroad will charge an additional rush fee, which is subject to change and is determined at StartAbroad’s sole discretion.

 

Section 3 – Medical Planning + Health Insurance Support. StartAbroad may make recommendations for doctors, medical facilities, medical concierge services, health insurance providers, and other medical services. In no case does StartAbroad take any responsibility for the action or inaction of any medical provider or service. The decision to engage any medical provider or service is made by the Client alone.

 

Section 4 – Day-Of-Arrival Support. StartAbroad contracts independent drivers and transport companies for airport pickup services and other transport needs. StartAbroad is not responsible for any accident or issue with these drivers and transport companies. Neither are we responsible for any lost or damaged luggage.

 

Section 5 – Pet Relocation. StartAbroad is not liable for health complications that a pet may suffer during any international trip due to natural or animal physiological causes. StartAbroad will make recommendations and provide assistance to allow the Client to bring their pet to a new country but is not directly involved in the transport of any animals.

 

Section 6 – Suppliers and Partners. In the case of services provided by StartAbroad Partners and Suppliers, such as real estate agents, tax accountants, customs agents, shipping companies, and more, it is noted that StartAbroad acts as agent for the Client in sourcing the products and/or goods and accordingly any contract of purchase will be entered into between the Client and the relevant Supplier/Partner, unless otherwise specified. Clients acknowledge and agree that products and/or goods may be purchased at a value higher than face value subject to such higher value being approved by the Client in advance.

 

Section 7 – General Conditions. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact through which the service is provided, without express written permission by us. You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

 

Section 8 – Products or Services. We reserve the right, but are not obligated, to limit the sales of our products or Service to any person, geographic location or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.